Had a motorcycle accident in Basingstoke or Hampshire

Call us for immediate guidance and repair support

Mott Motorcycles
01256 841110

24hr accident support line
0330 912 5025

We can help arrange recovery, repairs and introduce you to our FCA regulated accident management partner who may assist with replacement bikes and claims support where appropriate.

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What to do after a motorcycle accident

If you have had a motorcycle accident in Basingstoke, Overton, Andover, Newbury or anywhere in Hampshire, you can call us for guidance on the next steps.

  • Help arranging motorcycle recovery
  • Accident damage assessment
  • Insurance repair support
  • Introduction to accident management partner (Monkey Throttle)
  • Workshop repairs using manufacturer standards

We act as the repairing workshop and can guide you through the process following an accident.

Had an accident?

Here at Mott Motorcycles, we collaborate with Monkey Throttle, a motorcycle accident management company, to provide comprehensive support to our customers. This partnership ensures that individuals involved in motorcycle accidents receive expert assistance with claims processing, vehicle recovery, and repair coordination. 

How we help after an accident

  1. Call us
    We take details and advise on next steps.
  2. Recovery and inspection
    We help arrange recovery and assess the motorcycle.
  3. Repair and claims support
    Where appropriate, we introduce you to our FCA regulated accident management partner who may assist with replacement bikes and claims handling.

 

Their aim is to keep you on the road...

No matter what you ride, following an accident Monkey Throttle can arrange a temporary funded replacement hire bike. They can authorise repairs or obtain a total loss offer, all the way to getting you compensation for any losses or injury. Some services are dependent on accident circumstances, age and third party details. View this video to see how they can help you.

Why contact Mott Motorcycles

After an accident, you can contact us for guidance and repair support. We are a local motorcycle workshop experienced in accident repairs and insurance work.

  • Motorcycle accident repair specialists in Hampshire
  • Yamaha trained technicians
  • Insurance repair experience
  • Local trusted workshop
  • We liaise with insurers and engineers during repairs

You are free to contact your insurer at any time. We can help guide you through the repair process and next steps.

Non fault accident support

If the accident was not your fault, you may be eligible for additional support such as:

  • Replacement motorcycle hire
  • Recovery and storage
  • Repair or total loss settlement
  • Damaged helmet and riding gear claims

These services are provided by an independent FCA regulated accident management company and are subject to eligibility, circumstances and acceptance.

Motorcycle accident repairs in Hampshire

We carry out motorcycle accident repairs for riders across:

Basingstoke, Overton, Andover, Newbury, Winchester, Hook, Tadley and surrounding Hampshire areas.

We repair Yamaha and all major motorcycle brands using manufacturer repair standards and genuine parts where applicable.

Need help now

If your motorcycle has already been recovered by police or another recovery operator, you can call us for advice on directing it to the correct repair centre.

Call: 01256 841110

Accident management support

Mott Motorcycles is a repairing workshop. We work with an independent FCA regulated accident management company who can assist with claims handling, replacement bikes and recovery in non fault situations.

Mott Motorcycles acts as an introducer and repair centre only and does not provide claims management or credit hire services directly.

Request a call back

If you cannot call right now, complete the form below and our team will contact you as soon as possible.

Motorcycle accident help FAQ

Do I have to contact my insurer first

You can contact us for guidance after an accident. You should still notify your insurer in line with your policy terms.

Can you arrange recovery

We can help arrange recovery and direct your motorcycle to the appropriate repair centre.

Will I get a replacement bike

In non fault situations, a replacement motorcycle may be available through our accident management partner, subject to eligibility.

A Replacement Motorcycle

We can put you in touch with Monkey Throttle to discuss arranging a comparable replacement hire bike for you, charged to the at fault insurer.

Guaranteed Repairs Arranged

Monkey Throttle can have your bike brought to us for estimate and repairs, plus the collection and delivery would be arranged with no excess to pay in many instances.

Injury Compensation/Medical Expenses

From a basic injury, to a life changing or catastrophic accident, Monkey Throttle are specialists in arranging the best route for you.

Loss Of Earnings

A dedicated Monkey Throttle claims handler will look to arrange recovery of this as part of their service.

Losses to You

They will arrange recovery of your uninsured losses such as leathers, helmet, boots, gloves, mobile phone, all depending on your accident circumstances.

A 24 Hour Dedicated Phone Line

For free help and advice please call Monkey Throttle on 0330 912 5025 to speak to one of their experienced motorcycle claims advisors and they will be happy to manage your claim. Alternatively, you can get in touch with us and we'd be happy to pass on your details.

Need a replacement bike?

Monkey Throttle can guarantee a comparable funded replacement hire bike dependent on your circumstances, talk to a Monkey Throttle team member and they will go through the options available. Their goal is to get motorcycle owners back on the road, manage a settlement and help you with any compensation.

Replacement Vehicle
  • Funded comparable replacement hire bike.
  • Keep the replacement for as long as your bike is being repaired, or until a settlement is paid out.
  • Recover any costs.
  • All dependent on accident circumstances.
Delivered to you
  • Delivery to any mainland UK postcode within 24 hours.
  • Recovery of your damaged bike arranged.
  • Top Box supplied if required.
  • All dependent on accident circumstances.

Motorcycle Repairs

Monkey Throttle will assist in recovering you to us as your preferred approved motorcycle repair centre, ready to help you following an accident. Their claims handlers will assist you in ensuring your pride and joy is back to pre-accident condition.

How it was before

Your bike will be repaired to pre accident condition. If it can’t be repaired they’ll get you a total loss settlement.

24 Hour Phone Line

The Monkey Throttle claims team is available all day, everyday, to help you when you need us the most.

Any type of claim

No matter what type of incident you have had, we will give you free help and advise the next steps.

Quick and Efficient

It’s the Monkey Throttle way. We just want you back on the road with your bike as it should be.

Exceeding your expectations

  • Comparable Replacement Hire Bike.
  • Get repairs or a Total Loss Settlement.
  • Injury Compensation/Medical Expenses.
  • Costs for Clothing, Boots & Helmets.
  • Uninsured Loss Recovery.
  • And a whole lot more, just ask!
  • Monkey Throttle are open 24 hours a day, 365 days a year, some services are dependent on accident circumstances.
Damaged Gear?

Monkey Throttle will arrange to replace your leathers/clothing, helmet, boots and gloves and anything else that was damaged in the accident.

Injured?

From a basic injury, to a life changing or catastrophic injury, Monkey Throttle are specialists in arranging the best route for you with care and compensation. We work hard with them to see that you receive the best possible settlements. We always try to ensure your journey runs smoothly, keeping you informed every step of the way.

© 2023 Monkey Throttle is a trading style of Car Call UK (Ltd) a Claims Management Company authorised and regulated by the Financial Conduct Authority (FRN 834627)

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© Copyright 2026 Mott Motorcycles. All rights reserved
You can also see our used motorcycles for sale on Used Bikes UK.

Finance Disclosure
Mott Motorcycles Ltd trading as Mott Motorcycles is acting as a credit broker and not a lender. We are authorised and regulated by the Financial Conduct Authority under FRN 660860. We do not provide independent financial advice.
We can introduce you to a limited number of lenders who may be able to offer finance for your purchase. We will only introduce you to these lenders. You may be able to obtain finance from other lenders and we encourage you to seek alternative quotations.
We will receive a commission payment from the lender for introducing you. This may be a fixed fee or a fixed percentage of the amount borrowed. The amount of commission received may vary depending on the lender and product, but we will disclose the exact amount to you before you enter into the agreement. You can request further information about commission at any time.
We do not charge any administration fees for our services. Terms and conditions apply. Finance is subject to status. Applicants must be 18 or over.
Company number 01530566. Company address: Mott Motorcycles, Kempshott Hill A30, Basingstoke, Hampshire, RG23 7LL.